Privacy Policy

1. Who We Are

Amster store (hereinafter referred to as “We”) sells flowers, plants, and accessories at retail. Contact details are listed on the website. amster.org.ua.

2. What Data We Collect

• Name, phone number, e-mail, delivery address;
• Order information (items, amounts, payment methods);
• Data automatically transmitted when using the site (IP address, cookies).

3. How We Use the Data

• to receive and fulfill orders;
• to arrange delivery;
• to process payments;
• to inform about order status;
• to send news and promotions (only with the user’s consent).

4. Who We Share Data With

• delivery services (to fulfill delivery);
• banks and payment systems (to process payments);
• IT services that help maintain website operations.

We do not sell or share data with third parties for commercial purposes.

5. How We Protect Data

• we use secure servers and services;
• we limit employee access to personal data;
• we do not store payment data (card numbers).

6. User Rights

Each customer has the right to:

• access their data;
• request correction or deletion;
• withdraw consent for processing;
• file a complaint in case of rights violation.

7. Cookies and Analytics

We may use cookies and analytics services (such as Google Analytics) to improve website performance.

8. Data Storage

Data is stored for the period necessary to fulfill the order and comply with legal requirements.

9. Policy Changes

We may update this policy. The updated version is always available on the website. amster.org.ua.